Well here I am in Halifax airport after my long journey from Ghana, Africa. Arriving to an airport surrounded by snow was a welcoming site. I find at this time I am flooded with a huge mixed bag of emotions. Although we spent a full day in London, getting training on how to adapt to the shift in coming back, it still is hard to describe.
I am happy that I am almost home, and although I am in Halifax, I can feel the atmosphere that Maritime people express. The warm smiles, the casual conversations with their friends and their relaxing type of attitude. It is a welcoming feeling!
I cannot discount however the void I feel by leaving behind my co- workers in Africa. The bonds I have formed with these people in the last little while has been such a rewarding experience. I know that the advice myself and my colleague from Ireland provided to the credit unions were very useful and will impact them in many ways. Its the personal connections that I will miss, as we certainly formed great relationships.
My good friend Abraham, a new manager of Wa Community Credit Union, reminds me of myself when I first started with the credit union. He is facing the same challenges as I faced back in 1999. The system in Ghana is about 20 years back from where the credit union system is in Canada, so as a coach we have to remember this when making recommendations. When he advised me that he liked the recommendation I made that the board consider having Internet in the office so he can communicate with other managers, partners and continue assistance from me, it reminded me that our recommendations seem trivial but have huge impacts. This is a guy that has to bring in his cell phone to charge at the office because there is no electricity where he stays. They have very unique challenges such as delinquency levels of 20 percent. In an environment where it should be less than 5 percent, they lack the training, policies and procedures to manage this portfolio. I am confident that the material we left behind, the training we suggested will help him tremendously.
The boards of all the credit unions however were engaging and were very serious about our recommendations. They truly have the people who bank with the credit union in their mind as they try new innovative things to strengthen their operations. They do a wonderful job in providing the poorest of people an opportunity to save and borrow for micro financing loans. Loans as small as $50 for seeds, were granted providing people with a small start to lift them from poverty. They spent huge amounts of time educating their members on money management, business, and other training. It was quite amazing to be a part of this.
So many stories will be told over the next week, as now I have my Internet back. Once I get into work I will upload some pictures. Right now, I am pleased to be on my last leg home, and look forward to seeing everyone and doing numerous presentations on this experience and how it ties to leadership, development, and social responsibility.